Document and Book Delivery Services

Contact Us

  • PRONTO Document Delivery service provides current USF students, staff, and faculty with scans of book chapters and articles held in print at the USF Libraries Tampa and St. Petersburg campus collections. All requests are handled through ILLiad, an automated Interlibrary Loan/Document request system. Documents are electronically delivered to your ILLiad account. We can only scan one chapter from any circulating book. Faculty requests in excess of this will be delivered as a book loan to a Campus Department mailbox. All other requests will be forwarded to Library Services Desk staff as a retrieval request and be placed on hold under the patron name.
  • PRONTO Books & More service is a campus delivery service for USF faculty on USF Tampa and USF St. Petersburg campus. The service will check out USF libraries circulating materials and deliver to USF faculty only. (Up to 20 requests per week.) Please note* During COVID, this service is suspended.

Books not owned by USF Libraries can be requested through ILL
These requests will be subject to ILL policy. Check our FAQ for more information.

For assistance please feel free to contact PRONTO staff at:


Click the button below to log in using your USF NetID and password. First time users will be redirected to a registration form.

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Click the button below to log in with your USF ILLiad username and password. First time users must complete a registration form.

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Examples of patrons without NetIDs: Faculty proxy accounts with 22102 library ID numbers


Registration Information

You must specify a home campus (i.e. USF Libraries: Sarasota-Manatee campus, Shimberg Health Sciences Library, St. Petersburg campus, or Tampa campus) when registering to use ILLiad. You may only select one home campus. The home campus is determined by the location of your advisor and class registration, and not your actual home address. All requested items will be available through that campus.

Copyright Issues

Due to copyright issues, the library cannot retain articles. Therefore, it is important that you check materials electronically delivered for any problems, such as missing or illegible pages within one week of delivery. If you find any errors after that time frame, you will need to submit a new request for that article.