An overview of assessment practices and policies at the USF Libraries.

Summary of Report Findings

An assessment audit was performed in an effort to inventory assessment activities that took place during 2010 – 2015. The Assessment Committee found that library staff engaged in both qualitative and quantitative assessment of library services.

Quantitative assessment centered primarily on data collection, and included:

  • Access Services statistics
  • reference transactions
  • instruction statistics
  • interlibrary loan statistics
  • website statistics
  • digital collection downloads
  • visits and events
  • consultations
  • social media outreach
  • collection/stacks management
  • cataloging/metadata production
  • electronic resource maintenance
  • acquisitions and fiscal reporting
  • digital scholarship
  • open access journals
  • textbook affordability
  • statistical reporting

Qualitative assessment included:

  • instruction assessment
  • library wide assessments, such as LibQual
  • intermittent assessment of virtual reference and reference/consultation services
  • usability testing for the website and digital collections interface
  • reading room survey (Special Collections)
  • textbook affordability

The Assessment Committee recommended that each library department/unit engage in both qualitative and quantitative assessment on an ongoing basis at scheduled intervals. Further, the committee recommended that a variety of methods be utilized when conducting qualitative assessment. These methods include, but are not limited to, surveys, focus groups, and transcript analysis.


  • Ithaka FAQ
  • Ithaka 2015 Faculty Survey
  • Ithaka USF 2015 Full Report of Findings
  • Ithaka USF 2015 Executive Summary of Findings