Meet Our Staff
Patricia A. Maher, Ph. D., Director
Dr. Maher has been the Director of Tutoring & Learning Services since 2003. She holds a Ph.D. in Adult Education with a minor in educational research. Her career in education has spanned over 30 years and has included classroom teaching, educational consulting, school administration, research, and university instruction. The common theme throughout her professional practice and research has continuously revolved around enhancing the teaching/learning process through a better understanding of human learning.
Kate Pantelides, Writing Center Coordinator
Kate Pantelides has been working in writing centers for the last eight years. She is pursuing a Ph.D. in Rhetoric and Composition. Kate’s research interests are focused on writing centers and, in particular, the experiences of students with disabilities in the writing center. She has taught and worked as an administrator at both the secondary school and college level and draws on those experiences in her work in the Writing Center.
Zoraya Betancourt, Academic Services Coordinator
Zoraya Betancourt has been working at Tutoring and Learning Services since 2009. As Academic Services Coordinator, Zoraya coordinates a nationally certified tutor training program and trains tutors campus-wide. Zoraya has been at the University of South Florida for over 10 years, and her professional experiences include managing the Tutoring and Learning Services front desk student staff, coordinating and facilitating Study Skills workshops, working as an academic advisor and teaching a first-year seminar course as well as Learning Strategies. Zoraya is completing her doctoral studies in Adult Education, and her research interests include student development and academic success, cultural sensitivity and diversity issues, and education abroad.
Melanie L. Wicinski, Graduate Assistant
Melanie Wicinski is a Doctoral Candidate in Curriculum & Instruction with an emphasis in Adult Education. Melanie earned her B.S. and M.Ed. in Early Childhood Education and has been a child care director, adjunct professor and corporate trainer in the child care industry for over 15 years. She is currently in charge of scheduling for the front desk staff and Study Smart Workshops at Tutoring and Learning Services.